I am very thankful to have had Natalie′s input in my family′s stay in Mexico. At the beginning, she listened to my many wants and needs and way too many choices. As an agent, she explained all of the perks at the resorts she suggested, the different city destinations and what sightseeing they had nearby and didn′t press me to make a selection based on price. I loved that she had the experience of staying at the very place that really captured my attention. Natalie cyphened down my selections easily. She even paid close attention to my needs for the flight times to be child-friendly. The Moon Palace in Cancun was gorgeous and beyond expectations. My daughters and I enjoyed the resort amenities, the weather and our excursions that were booked directly through the resort and paid with resort credits. It felt safe to allow my 13 year old to go alone to the youth club. The children′s place kept my 9 year old so captivated that she begged to go daily. They even gave me a cell phone to reach me poolside if my daughter′s health was any concern. I will definitely be referring clients to Natalie for their travel arrangements. Thank you for everything!